There are a number of services available on the official myPennMedicine website, as these include online billing, communication with healthcare provider staff, prescription extension, management consultations, test results, and drug tracking.
You can also access MyPennMedicine services through smartphone apps for Android and iOS.
- MyPennMedicine Official Website: www.mypennmedicine.org
- Customer Service Representative Telephone Number: 866-614-7606
Proxy Access For MyPennMedicine
By proxy access, we mean that a person with a myPennMedicine account has full or partial access to someone else’s account. With full access, delegates can view test results and other clinical information, schedule appointments, send messages, and perform other tasks on behalf of the patient.
Anyone with proxy access can view test results and other clinical information, make appointments, send messages, and perform other tasks on behalf of the proxy patient. You must register with your doctor’s/family member’s office to access representation. You can apply for a myPennMedicine account at your doctor’s office if you don’t already have one and/or are not a Penn Medicine patient.
There are four types of proxy access:
Newborn Proxy Access: This type of access can be granted to both parents registered on the birth certificate after the baby is born. Give the proxy full access to the baby’s clinical information and other myPennMedicine functions. Note that parental medical history information for newborn care is recorded in the newborn’s medical record and can be viewed by legal guardians. If you have questions about the confidentiality of your medical record, please contact the obstetric or team who will care for your baby after birth.
Authorized Representative Child Access: This type of access may be granted to one or more parents or guardians of children under 14 years of age. Gives the agent full access to the child’s clinical information and other myPennMedicine functions.
Teenage access authorization: One or more parents or legal guardians may grant access to adolescent patients ages 14 to 17 years with the consent of the adolescent patient. It can be revoked at any time by the patient.
Partial visitation right by proxy for a young person: This type of visitation right can be granted to one or more parents or legal guardians of children aged between 14 and 17 years. The right to see allergies and vaccinations is limited.
Full Adult proxy access: This type of access can be granted to one or more adult proxy holders at the request of the patient who is granted proxy access. This patient can revoke at any time.